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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Ramos Sanchez

May 31, 2024

1  out of  5 rating by Maria Ramos Sanchez
"Horrible customer service representative was rude. She was not helpful at all. She will only say OK. I’m sorry to hear that. Was not trying to assist me in anyway when I told her that I was not giving the rate that I’m being charged for as my bill doubled and suggested that I was lying when I told her they did not inform me I was gonna get charged to add another vehicle. Poor communication on behalf of this agents and supposedly there is no one you can complain besides the secretary."
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Debbie Starr

December 4, 2023

5  out of  5 rating by Debbie Starr
"Angela is so awesome. Very professional and caring.. thank you.."
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Eric Alexander

November 21, 2023

5  out of  5 rating by Eric Alexander
"Always met with great customer service."
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Teresa Shipwash

November 8, 2023

5  out of  5 rating by Teresa Shipwash
"Fantastic customer service! Angela is truly amazing. She takes care of you like family and makes sure you know all of the options for your insurance needs. Life, auto and homeowners insurance, she is an expert and loves helping you get what you need. I would recommend her to my friends and family for their insurance needs."
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Stephen Yantis

July 10, 2023

4  out of  5 rating by Stephen Yantis
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Rodney Wheeler

April 10, 2023

2  out of  5 rating by Rodney Wheeler
"Called today (4/10/2023) to ask why my monthly auto payment amount has been increased by 20%. Spoke with Angela. She read back to me exactly the same information that was in the letter with my payment information. I can read. Says rates were increased. I see that in the payment amount. Angela had no real explanation as to why nor was there any help in how to gain additional discounts (except to add home insurance to the portfolio). She said ALL State Farm policies are going up. Should have saved myself time and a phone call."
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Bob Riendeau

February 19, 2023

5  out of  5 rating by Bob Riendeau
"Rebecca is so knowledgeable and friendly"
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Daniel Rangel

November 2, 2022

5  out of  5 rating by Daniel Rangel
"Great service good people"
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Kevin Dennis

August 16, 2022

5  out of  5 rating by Kevin Dennis
"Great customer service, The staff always provides professional and courteous service. Great people to have the pleasure of working together. Highly recommend."
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Dan Koehler

August 15, 2022

5  out of  5 rating by Dan Koehler
"Team has always been responsive and able to help both via phone and walk in. Rebecca is knowledgeable and can handle complex policies."
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Meghan Tavoletti

March 31, 2022

5  out of  5 rating by Meghan Tavoletti
"Angela, with state Farm in Lockhart is absolutely amazing!! She was so helpful and kind after my car accident. My claim was handled with care and resolved quickly. Thank you for everything you do!!"
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Ariana Fowler

February 2, 2022

5  out of  5 rating by Ariana Fowler
"Love the staff here. They are very knowledgeable and polite."
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Jessica Cuellar

December 13, 2021

5  out of  5 rating by Jessica Cuellar
"Angela is soo knowledgeable and a pleasure to deal with. She is my go to!!"
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Ram G

October 10, 2020

5  out of  5 rating by Ram G
"Friendly agents, easy to get home insurance lower than the rest, best experience ive had with an insurance agent."
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Cathy Riggs

September 10, 2020

5  out of  5 rating by Cathy Riggs
"We have been doing business with Rebecca for more than 10 years. She and her staff have always been there for us when we needed them with a friendly helpful attitude."
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John Stair

July 7, 2020

5  out of  5 rating by John Stair
"A real good great agency"
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Kelly Stair

July 4, 2020

5  out of  5 rating by Kelly Stair
"She is a really good agent that cares about the family"
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Stacy Anderson

February 19, 2020

5  out of  5 rating by Stacy Anderson
"Assisted by Katie, All communication has been friendly, professional abd very helpful. She helped me get much better coverage vs my old insurance (Progressive) AND its over $50 bucks cheaper a month! Thanks Katie! :)"
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Anne Ramirez

July 25, 2018

5  out of  5 rating by Anne Ramirez
"I have been with state farms for a couple of years and always had the best service with Angela Wills-Smith. My questions are always answered promptly and my mind is put to ease."
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Cynthia Santana

July 25, 2018

5  out of  5 rating by Cynthia Santana
"Angela from State Farm provided the best value, and the best customer service. If you are looking for a agent who will be genuine and who will truly take care of all your needs I highly recommend her. She goes above and beyond, and makes the process smooth, and easy!"
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Mya Wills

July 25, 2018

5  out of  5 rating by Mya Wills
"Angela at the office is always so nice and very helpful. Whenever I need something she gets it done right away! State Farm is very lucky to have her😁"
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Anjolee Wills

July 25, 2018

5  out of  5 rating by Anjolee Wills
"Great customer service, Angela always make sure I’m set with my auto and life insurance! Highly recommend."
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Dr. LouEllen Ifeoma Agbedo, DVM

July 25, 2018

5  out of  5 rating by Dr. LouEllen Ifeoma Agbedo, DVM
"The team at the state farm insurance office are amazing especially Angela Smith!!!!! Every time I call the office for assistance with my account; if Angela answers the phone I know my issue will be resolved and it will done with a smile on her face. Angela should be promoted she is by far the BEST agent in that office! Thanks Angela and state farm!!"
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cody allen

July 24, 2018

3  out of  5 rating by cody allen
"The office staff are excellent. They really are the absolute best. You are part of the family here. As far as state farm itself, They have decent rates with plenty of multi-line discounts. They only reason for the three star review is the roadside service is horrible. Beyond that they are definitely five stars."