State Farm® Insurance Agent Rebecca Pulliam
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Frances Rhodes
September 23, 2024
"I am giving five stars to the entire staff inRebecca‘s office. I have held my insurance license for 40 years and when I start inquiring with a new agent in regards to my insurance, I do not let them know that I know what I’m talking about. I like to see how the staff is going to handle things. Rebecca staff was very helpful. Angela was right on with everything as we discussed coverages for my Auto and my homeowners. I was very pleased I have since then written all of my coverages with this agency. I have talked with Veronica on several occasions, and she has been more than polite, accommodating, and professional. In my opinion, this is a very professional agency and I would recommend them to anyone. I noticed there was a comment from someone who was saying that the staff was rude. I would like to give my opinion on this with my experience 99% of the time it’s insured that gets rude"
"Thank you very much Frances for your kind words! We appreciate you very much! "
Maria Ramos Sanchez
May 31, 2024
"Horrible customer service representative was rude. She was not helpful at all. She will only say OK. I’m sorry to hear that. Was not trying to assist me in anyway when I told her that I was not giving the rate that I’m being charged for as my bill doubled and suggested that I was lying when I told her they did not inform me I was gonna get charged to add another vehicle. Poor communication on behalf of this agents and supposedly there is no one you can complain besides the secretary."
"I have spoken with Veronica (the secretary). She is not a licensed agent to be able to discuss specific policy information. Our office manager was on the other line at the time you called, so Veronica was noting your concerns and discussed once my manager was available. Since this occurred today, Angela (office manager) was finishing with her current customer and was then going to research your concerns. Angela will be calling you back in regards to your concerns today. "
Debbie Starr
December 4, 2023
"Angela is so awesome. Very professional and caring.. thank you.."
"Thank you so much for the kind review! We appreciate you very much. "
Eric Alexander
November 21, 2023
"Always met with great customer service."
"Thank you so much Eric! We appreciate you. "
Teresa Shipwash
November 8, 2023
"Fantastic customer service! Angela is truly amazing. She takes care of you like family and makes sure you know all of the options for your insurance needs. Life, auto and homeowners insurance, she is an expert and loves helping you get what you need. I would recommend her to my friends and family for their insurance needs."
"Thank you for your kind review. I agree, Angela is absolutely amazing for all your insurance needs! "
Stephen Yantis
July 10, 2023
"Friendly"
Rodney Wheeler
April 10, 2023
"Called today (4/10/2023) to ask why my monthly auto payment amount has been increased by 20%. Spoke with Angela. She read back to me exactly the same information that was in the letter with my payment information. I can read. Says rates were increased. I see that in the payment amount. Angela had no real explanation as to why nor was there any help in how to gain additional discounts (except to add home insurance to the portfolio). She said ALL State Farm policies are going up. Should have saved myself time and a phone call."
"Good afternoon Rodney. You are correct that State Farm has experienced a rate increase for almost everyone. While there are many reasons why that are out of our control, we do try and offer discounts that are not on your policy. In your instance, Angela was correct in that you do not have a discount for combining your home and auto together. This is one of the largest discounts we offer, and would love to discuss further if you would like. "
Bob Riendeau
February 19, 2023
"Rebecca is so knowledgeable and friendly"
"Thank you Bob! "
Daniel Rangel
November 2, 2022
"Great service good people"
Kevin Dennis
August 16, 2022
"Great customer service, The staff always provides professional and courteous service. Great people to have the pleasure of working together. Highly recommend."
Dan Koehler
August 15, 2022
"Team has always been responsive and able to help both via phone and walk in. Rebecca is knowledgeable and can handle complex policies."
Meghan Tavoletti
March 31, 2022
"Angela, with state Farm in Lockhart is absolutely amazing!! She was so helpful and kind after my car accident. My claim was handled with care and resolved quickly. Thank you for everything you do!!"
Ariana Fowler
February 2, 2022
"Love the staff here. They are very knowledgeable and polite."
Jessica Cuellar
December 13, 2021
"Angela is soo knowledgeable and a pleasure to deal with. She is my go to!!"
Ram G
October 10, 2020
"Friendly agents, easy to get home insurance lower than the rest, best experience ive had with an insurance agent."
Cathy Riggs
September 10, 2020
"We have been doing business with Rebecca for more than 10 years. She and her staff have always been there for us when we needed them with a friendly helpful attitude."
John Stair
July 7, 2020
"A real good great agency"
Kelly Stair
July 4, 2020
"She is a really good agent that cares about the family"
Stacy Anderson
February 19, 2020
"Assisted by Katie, All communication has been friendly, professional abd very helpful. She helped me get much better coverage vs my old insurance (Progressive) AND its over $50 bucks cheaper a month! Thanks Katie! :)"
Anne Ramirez
July 25, 2018
"I have been with state farms for a couple of years and always had the best service with Angela Wills-Smith. My questions are always answered promptly and my mind is put to ease."
Cynthia Santana
July 25, 2018
"Angela from State Farm provided the best value, and the best customer service. If you are looking for a agent who will be genuine and who will truly take care of all your needs I highly recommend her. She goes above and beyond, and makes the process smooth, and easy!"
Mya Wills
July 25, 2018
"Angela at the office is always so nice and very helpful. Whenever I need something she gets it done right away! State Farm is very lucky to have her😁"
Anjolee Wills
July 25, 2018
"Great customer service, Angela always make sure I’m set with my auto and life insurance! Highly recommend."
Dr. LouEllen Ifeoma Agbedo, DVM
July 25, 2018
"The team at the state farm insurance office are amazing especially Angela Smith!!!!! Every time I call the office for assistance with my account; if Angela answers the phone I know my issue will be resolved and it will done with a smile on her face. Angela should be promoted she is by far the BEST agent in that office! Thanks Angela and state farm!!"
cody allen
July 24, 2018
"The office staff are excellent. They really are the absolute best. You are part of the family here. As far as state farm itself, They have decent rates with plenty of multi-line discounts. They only reason for the three star review is the roadside service is horrible. Beyond that they are definitely five stars."