State Farm® Insurance Agent Rebecca Pulliam

"I have been with state farm for years Im so thankful for Veronica Valdez unfortunately the other day I had a windshield chip Veronica help me find the best solution and my windshield was fix in a matter of days if your looking for a good insurance the actually is going to help you i highly recommend this office."

"We have had our home owners and vehicle (4) insurance with the Pulliam agency since it opened 13 years ago and have been nothing but pleased and impressed with the responsiveness to any changes or questions we present. Responses are always quick and questions answered fully and accurately. I would highly recommend the agency for any and all insurance needs."

"Narda Gonzalez helped me get vehicle insurance and thoroughly explained everything to me in a good manner.."

"Our previous car insurance was very expensive, and it became frustrating to pay such a high amount every month. We got in contact with Narda Gonzales, and she was incredibly helpful in providing us with quotes and different alternatives. The experience was so positive that we decided to switch our insurance.

The pricing worked much better for us, and the customer service has been on another level. We’ve had to make changes to our policy a few times, and Narda is always willing to help and provides very fast responses. She is excellent at what she does and truly stands out for her customer service and strong business knowledge"

"Angela is the best along with the rest of the staff."

"Was with this agent, Rebecca, for years. Had to switch agents because Angela and other staff made multiple mistakes and took zero accountability for any of it. They also denied me any help to make the situation any better. Make sure you document everything on your end or find a different agent in your area."

"Tried to get homeowners insurance policy through this branch of state farm and their underwriters and adjusters thought they knew better than specialist and told us the roof was uninsurable when others told us there were no major issues. It’s disappointing because I’ve had their insurance on two homes in the past and never had an issue. We are being held accountable for debris piles left on the property by the previous owners, so it seems like they are looking for any excuse. I will be be moving my auto insurance and other insurances away from state farm."

"Just got insurance earlier today and it was the quickest and simplest process ever. The lady had an amazing attitude & explained everything in a way which was easy to understand. 10/10 would definitely recommend to friends and family!"

"I am giving five stars to the entire staff inRebecca‘s office. I have held my insurance license for 40 years and when I start inquiring with a new agent in regards to my insurance, I do not let them know that I know what I’m talking about. I like to see how the staff is going to handle things. Rebecca staff was very helpful. Angela was right on with everything as we discussed coverages for my Auto and my homeowners. I was very pleased I have since then written all of my coverages with this agency. I have talked with Veronica on several occasions, and she has been more than polite, accommodating, and professional. In my opinion, this is a very professional agency and I would recommend them to anyone.
I noticed there was a comment from someone who was saying that the staff was rude. I would like to give my opinion on this with my experience 99% of the time it’s insured that gets rude"

"Horrible customer service representative was rude. She was not helpful at all. She will only say OK. I’m sorry to hear that. Was not trying to assist me in anyway when I told her that I was not giving the rate that I’m being charged for as my bill doubled and suggested that I was lying when I told her they did not inform me I was gonna get charged to add another vehicle. Poor communication on behalf of this agents and supposedly there is no one you can complain besides the secretary."

"Angela is so awesome. Very professional and caring.. thank you.."

"Always met with great customer service."

"Fantastic customer service! Angela is truly amazing. She takes care of you like family and makes sure you know all of the options for your insurance needs. Life, auto and homeowners insurance, she is an expert and loves helping you get what you need. I would recommend her to my friends and family for their insurance needs."

"Friendly"

"Called today (4/10/2023) to ask why my monthly auto payment amount has been increased by 20%. Spoke with Angela. She read back to me exactly the same information that was in the letter with my payment information. I can read. Says rates were increased. I see that in the payment amount. Angela had no real explanation as to why nor was there any help in how to gain additional discounts (except to add home insurance to the portfolio). She said ALL State Farm policies are going up. Should have saved myself time and a phone call."

"Rebecca is so knowledgeable and friendly"

"Great service good people"

"Great customer service, The staff always provides professional and courteous service. Great people to have the pleasure of working together. Highly recommend."

"Team has always been responsive and able to help both via phone and walk in. Rebecca is knowledgeable and can handle complex policies."

"Angela, with state Farm in Lockhart is absolutely amazing!! She was so helpful and kind after my car accident. My claim was handled with care and resolved quickly. Thank you for everything you do!!"

"Love the staff here. They are very knowledgeable and polite."

"Angela is soo knowledgeable and a pleasure to deal with. She is my go to!!"

"Friendly agents, easy to get home insurance lower than the rest, best experience ive had with an insurance agent."

"We have been doing business with Rebecca for more than 10 years. She and her staff have always been there for us when we needed them with a friendly helpful attitude."

"A real good great agency"